Ducati Pro Team are pleased to offer customers access to our free Collection and Delivery Service* , this Service takes the hassle out of your busy schedule and importantly avoids you having to work out alternative transport for your journey home / to collect your Ducati.
We value your Ducati as much as you do and we can assure you that we take the utmost care of your pride and joy on it's journey to and from our premises, once collected by us your Ducati is comprehensively insured until you take delivery / collect from us.
For flexibility we are able to collect from an address of your choice and then return your Ducati to you at either the same address or an alternate, whichever suits you. We do not use a Collection & Delivery Service, we come to your ourselves and with our own transport, so if you do have any technical or general questions then you are able to speak directly with one of the Team members.
Of course sometimes you may wish to have a ride out to us so in this instance we are happy to accommodate personal delivery and collection between our business hours which are currently 8.30am to 5.30pm Monday to Friday and by appointment on a Saturday. Collections and / or Deliveries outside of these hours may be possible but please contact us first to ensure that we can accommodate you.
Please ensure that when we are collecting / delivering that we have easy access and that you provide us with a set of keys and any relevant documentation you may wish us to have. When the Team member collects he will ask you to confirm the work you are booked in for and on occassion may ask you to start your Ducati to confirm any running issues or faults. Please Note: for safety at work reasons, we are only able to collect motorcycles which are easily accessible, and if a motorcycle is not running then another person (provided by the owner) must be present to assist with the loading of the motorcycle.
*Free collection / delivery is within 10 miles of our premises located at ME2 2BT
If your address is outside of the free collection / delivery area do not worry as we can still provide this service albeit at a small cost. Please remember that the prices quoted are for a round trip and not one way, prices are as follows:
- £25.00 for collection & delivery between 11 - 29 miles*
- £35.00 for collection & delivery between 29.1 - 45 miles*
- £1.00 per mile for 45.1 miles upwards*
- £10.00 additional charge if Dartford Tolls are used, this is a one off payment and not each way
*All distances are calculated using Google Maps and where applicable take into account the shortest journey time. A minimum 3 hours labour will be charged if not having a Annual, Desmo, Minor or Major Service and you wish to use the collection / delivery service for other work. Please note that the minimum labour charge of 3 hours forms part of the work booked, or undertaken, and is not an additional charge. Our standard Labour rate is £54.00 per hr inclusive.
Alternatively please call us on 01634 711556 to confirm your collection / delivery cost.